Accessibility at Westminster House Clearance

Westminster House Clearance is committed to making our services accessible to everyone in and around the Westminster area. This accessibility statement explains how our clearance and property removal activities meet accessibility best practices and the steps we take to support users with different needs. We adopt inclusive practices for house clearance in Westminster and aim to make information, booking and on-site interactions as usable as possible for all customers.

We follow the WCAG 2.1 AA guidelines where practical and appropriate. Our online materials, printed documents and on-site procedures are reviewed regularly against these standards to ensure text is readable, contrast ratios meet recommended thresholds, and interactive controls are clearly labelled. Accessibility is part of our regular training so that clearance staff provide consistent support during property clearances across Westminster and nearby districts.

Our digital presence is tested for compatibility with major assistive technologies. We provide features to support screen-reader users and improve navigation for those relying on speech or braille output. Where pages contain complex information about our Westminster clearance services, we ensure semantic markup, descriptive headings and ARIA landmarks are used so content is predictable and easy to navigate.

We prioritise keyboard accessibility. All interactive elements used in our booking flows and information pages are reachable and operable without a mouse. Focus order is logical and visible, and we ensure that keyboard users can open, close and complete forms, view service terms and request assistance during a house clearance in Westminster without encountering traps.

Key accessibility features implemented by our Westminster clearance team include:

• Screen-reader support: semantic HTML, descriptive link text and ARIA where necessary.
• Keyboard navigation: full operability using the keyboard and clear focus indicators.
• Readable content: resizable text, sensible line length and appropriate contrast ratios.
• Alternative formats: we can provide important information in plain text or other accessible formats on request.
• On-site adjustments: staff trained to offer guidance and to adapt arrangements for physical access during property clearance visits.

We test our processes periodically with assistive technology and manual audits to identify and fix accessibility barriers affecting Westminster property clearance customers. Where automated checks are insufficient to capture user experience nuances, we use human testing to validate usability, ensuring that our clearance services and communications are inclusive.